We like to help people. We are approachable, friendly, nurturing, passionate, solutions-oriented and fun. We treat our customers with respect and educate them so that they can make informed choices, and we are always available to provide whatever support is needed. We speak in plain language, and always act in our customers best interests. We truly care about securing winning outcomes for our customers.

We put our customers at the forefront of everything we do: Every query, transaction and interaction is designed to deliver excellence, ease and expertise. We truly listen to our customers’ needs and through solution-focused strategies, we explore all options on their behalf to provide a tailored mortgage solution that will suit their unique needs. Throughout the loan process, we keep in constant contact with our customers, keeping them personally updated on the progress of their loan. Our clients are never left questioning their loan status or if deadlines will be met.

We provide our brokers with all the necessary tools and support they need to build a successful brokerage. Brand, website, social media, a suite of marketing material, compliance support and diversification strategies. Our brokers tend not to leave us, but if terminating outside of the contracted term of their appointment, their trail book is theirs and it will continue to be paid after leaving.

You are more than just a number to us. Our brokers not only enjoy the benefits of our panel and systems, but the guidance, support and assistance you would expect from a dynamic and expanding small business.

We provide our team with access to our offices and facilities. This includes the use of the meeting and boardroom, telephones, internet, stationery, marketing material and brochures. Our friendly head office team can help you with credit scenarios, business planning and deal escalation. We also provide access to our business coach whose role is to help you with all aspects of your business. For the first three (3) months following their appointment, our brokers are provided with ‘Loan Processing’ services at no cost.

The program is open to entry by all brokers across the world who have less than 2 years industry experience. PHB Capital brokers undertaking the program receive a 50% discount off the standard monthly fee.

• Experienced and knowledgeable team will welcome you and provide support when you need it
• A healthy and robust ‘Commission Structure’ paid at market rates
• No restrictions in regards to location or territory
• Access to PHB Capital’s leading ‘Software and Applications’
• Access to efficient and time saving ‘Loan Processing’ services
• Bonus – 3 Months free access to ‘Loan Processing’ services
• Full suite of marketing collateral
• Website and social media assistance and training
• Vehicle & Equipment Finance solutions
• Compliance guidance, assistance and support
• Business planning, development and coaching facilities and services
• A dedicated ‘Business Coach’ to work with you to drive and achieve the outcomes you desire
• Innovative Walk ‘n’ Talk meetings with our Directors
• A locum service which covers brokers during holiday periods or when taking a break
• The ability to leverage off the strong relationships built with our existing business partners
• Continued learning and networking with monthly professional development meetings and forums
• Access to a ‘Mentee Training Program’ – for brokers with less than 24 months industry experience
• Access to our ‘Health and Wellbeing Program’ and affiliated services.